Privacy Policy:
Effective Date: 5/28/2025
This Privacy Policy explains how OneUp Digital Marketing Solutions LLC ("OneUp," "we," "us," or "our") collects, uses, discloses, and protects information collected through our website, services, software platform, and any other interactions with clients and visitors (collectively, the "Services").By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We collect the following types of information:
a. Personal Information: Full name, Email address, Phone number, Business name and contact information, Billing and payment information
b. Protected Health Information (PHI): If you are a healthcare provider or an entity covered under HIPAA and you transmit PHI through our Services, we collect and process such information in accordance with applicable laws and Business Associate Agreements (BAA).
c. Technical Data: IP address, Device type and browser, Usage data (e.g., pages visited, time spent)
d. Cookies and Tracking Technologies: We use cookies to track website activity and to enhance user experience. Users may opt-out of cookies by modifying browser settings.
2. How We Use Your Information, We use the collected information for the following purposes:
To provide and manage our Services, To configure and maintain client accounts, To send administrative communications (e.g., invoices, service notices), To support marketing automation and communication workflows, To improve our website and platform functionality, To comply with legal obligations (including HIPAA and data protection laws)
3. Disclosure of Information, We do not sell or rent your information. We may share information with:
Authorized employees and contractors with a legitimate business need, Third-party service providers (e.g., GHL, Stripe, Google) who assist in delivering our Services, Law enforcement or government agencies when legally required
Where applicable, we execute Business Associate Agreements (BAAs) with third-party service providers to ensure HIPAA compliance.
4. HIPAA Compliance
We comply with the Health Insurance Portability and Accountability Act (HIPAA) where applicable. Our systems, workflows, and data handling processes are designed to safeguard PHI. Clients who are Covered Entities or Business Associates must execute a BAA with us prior to using HIPAA-related features or transmitting PHI.
5. Data Retention
We retain personal and PHI data only as long as necessary to provide services and comply with legal and contractual obligations. HIPAA-related documentation and records are maintained for a minimum of six (6) years as required.
6. Security
We implement administrative, technical, and physical safeguards to protect data from unauthorized access, use, or disclosure. However, no electronic transmission or storage is 100% secure.
7. Your Rights
You may:
Request access to your personal information, Request correction or deletion of inaccurate or outdated data, Opt out of marketing communications, Request a copy of our HIPAA compliance documentation (if applicable)
8. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Services constitutes your acceptance of any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, contact us at: OneUp Digital Marketing Solutions LLC
224-392-8577